Marrakech – Moroccan citizens filed 163,694 complaints against public administrations through the national “Chikaya.ma” platform in 2025, reflecting a downward trajectory from previous years while sustaining robust citizen engagement with the digital grievance system. The online platform processed 66.14% of submitted complaints, representing roughly two-thirds of all cases. The satisfaction rate reached 58.69%, with an […] The post Moroccan Citizens Filed 163,694 Complaints Against Public Administrations in 2025 appeared first on Morocco World News .