A new online appointment system for non-local drivers applying for a Hong Kong licence had a smooth debut on Monday, according to the Transport Department. The system, which provides 300 same-day slots from 7am each working day, replaces on-site ticketing queues to streamline procedures and ensure fair access. All the slots were snapped up within half an hour on Monday. Speaking on an RTHK radio programme, Amy Lee, assistant commissioner for administration and licensing, said operations were efficient and normal from the start. "When the public logs into our electronic system, they will find a queuing function," she said. Lee said applicants needed to provide only basic details such as their English name, the first four characters of their passport or travel permit number and a contact phone number and email. If successful, Lee said they will receive a text message within five minutes specifying a designated appointment time. Applicants must then show up in person at the department's Admiralty licensing office on the same day to complete the application. Punctuality is essential as latecomers will lose their place, Lee reminded drivers. However, she said the department would exercise discretion in certain cases. "We will assess the situation and handle it with consideration for the circumstances at that time," Lee said. "If they do have a valid application but miss it, we will manage it at our discretion." Upon arrival, Lee said applicants will have their booking verified by a staff member, and be directed to a counter to submit forms and supporting documents. The department said it would monitor the new system and might adjust the number of appointment quotas based on demand and operational experience.