TechRadar ‘This credit isn’t meant to make up for what happened. No credit really can’: Verizon is offering a $20 credit after its major outage — but will it be enough?
Verizon experienced a massive outage on January 14, 2026, lasting more than 8 hours across the United States. The carrier is now apologizing and offering a $20 credit, but is that enough for impacted customers?