For Rimini Street Korea General Manager Kim Hyung-wook, the defining factor behind the company’s progress is trust, earned through people and sustained over time. “Looking back, the most important moments in my career did not begin with figures on a chart, but with people,” Kim said. When Kim took over the Korean subsidiary, he prioritized employee development and greater autonomy to strengthen long-term trust within the organization. The global software provider has differentiated itself by focusing on customers’ core challenges — a principle Kim also applies internally. He believes trust is not built through policies or directives, but through consistency, clear communication and keeping commitments. As Kim prioritized individual development over the idea that growth equals revenue, he has built a culture encouraging employees to openly explore their career goals and contributions. “When people feel trusted and supported, they take greater ownership of their work,” he said. “That sense of ownership naturally improves how we serve our customers.” When the company faced un