The relatives of a resident at the Golden Age Home in Vineyard Town, Kingston, are voicing concern over a visitation policy that prevents family members from accessing the wards. The family member, who requested anonymity to protect their loved one’s identity, said the restriction was introduced during the COVID-19 pandemic and has remained in effect. “The facility is not open to the public, where if I want to go visit her, I am not able to do so,” a relative said.