Outgoing Commissioner of Customs Dr Velma Ricketts Walker says one of the most important achievements during her tenure was the ongoing transformation and strengthening of the Jamaica Customs Agency (JCA) into a modern, professional, and resilient organisation. Over her near decade-long leadership of the JCA, Ricketts Walker said modernisation efforts were advanced, governance and integrity systems enhanced, intelligence-driven enforcement boosted, and trade facilitation processes improved to better support Jamaica’s economic growth and national security.