How AI is upending India's business process management sector, which employs 1.65M people; conversational AI startup LimeChat claims to have automated 5K jobs (Reuters)

Reuters : How AI is upending India's business process management sector, which employs 1.65M people; conversational AI startup LimeChat claims to have automated 5K jobs —  - India bets AI will create enough new opportunities to offset job losses  — AI tools supplant jobs built on routine tasks in call centers, customer service