Northern Ireland World ‘Commercial sensitivities’ preventing Southern Health Trust from revealing cause of major IT outage that led to 1,600 patients being rescheduled
A senior Southern HSC Trust official has confirmed the root-cause of the major IT outage, which paralysed the new ‘encompass’ electronic care record on September 17, has now been identified – only she can’t reveal what it was just yet due to “commercial sensitivities”.