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BT phone upgrade meant no one could call my aunt | Collector
BT phone upgrade meant no one could call my aunt
Guardian Business

BT phone upgrade meant no one could call my aunt

The line is vital for our elderly relative’s care, but after 20 calls BT seems unable to resolve the problem My elderly aunt, who lives alone, has been unable to receive incoming calls for more than two months after BT switched her analogue service to Digital Voice. Her care is overseen by a rota of relatives who check on her and arrange medical appointments and in-home help. Continue reading...

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