Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel | Collector

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Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel

The Times Of India

Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel

The Baramulla Consumer Commission has delivered a decision, holding postal services accountable for the mishap involving a lost parcel that contained three luxurious Pashmina shawls, collectively valued at Rs 60,000. Despite the postal authorities' reliance on the Indian Post Office Act, the Commission ruled against them, identifying a concrete deficiency in the service provided.

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