GITEX Africa: Concentrix’s Redouane Mabchour on Morocco’s CX AI Shift

Africa’s customer experience and outsourcing sector is set to take center stage at GITEX Africa 2026, where the conversation is moving well beyond traditional call center models and into AI-led business transformation. The post GITEX Africa: Concentrix’s Redouane Mabchour on Morocco’s CX AI Shift appeared first on Morocco World News .

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