Inquirer
Running an online shop can feel like juggling a hundred tasks at once, especially for small teams. For New Earth, a sustainability-focused brand known for its eco-friendly washable paper bags, every day brings a stream of customer messages, order updates, and operational responsibilities. With a team of just six people, staying responsive to buyers while keeping orders on track was a constant challenge. “We take turns answering customer inquiries,” said Valerie Pineda, founder of New Earth. “Whenever our admin assistant is busy and cannot reply, I step in and help respond to customers.” During busy periods, responding to every message […]... Keep on reading: Making everyday selling simpler: Shopee AI tools help MSME sellers manage daily tasks
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