The Manila Times
MANILA, Philippines — Budget carrier Cebu Pacific (CEB) has been recognized as one of the world's top-performing airlines for sustainability in the latest S&P Global Corporate Sustainability Assessment (CSA). Ranking within the top 25 percent globally, CEB emerged as the most sustainable Philippine carrier with a score of 47 - well above the industry average of 37 and outperforming most of its low-cost peers. The CSA evaluates how companies manage their environmental impact, support their employees and communities, and uphold responsible business practices. "We continue to take a disciplined and proactive approach to sustainability as we expand our operations," said Aileen Isidro, CEB vice president for corporate strategy and risk officer. "The improvement in our S&P Global CSA score reflects how we've embedded sustainability into how we grow, operate, and govern." CEB's latest Integrated Report showcases ESG advancements that bolstered its CSA performance. Despite expanding operations to nearly 27 million passengers and 170,000 flights in 2025, the airline proved that growth and sustainability could coexist. By modernizing its fleet and optimizing operations, CEB cut carbon emissions by 35,000 tonnes and saved roughly 11,000 tonnes of jet fuel. The airline said that carbon emissions also dropped to 75.7 grams of carbon dioxide per revenue passenger kilometer (RPK), reflecting lower emissions per passenger despite rising travel demand. CEB is building on this progress with a goal to operate an all-NEO (New Engine Option) fleet by 2030 and expand its use of electric ground support equipment (GSE) at key airports. Beyond environmental efforts, CEB continues to invest in its people. Women now make up 51 percent of management roles, exceeding the Philippine average of 44 percent, while ongoing programs in training, employee engagement, and mental health support aim to strengthen workforce resilience and service quality. The carrier also maintains strong governance practices, supported by enhanced anti-corruption measures, strict compliance systems, and clear accountability across its operations and partnerships. These initiatives have resulted in an improved customer experience. The airline recorded a Net Promoter Score (NPS) of +35, up seven points from the previous year, alongside gains in service areas such as boarding, baggage handling, and inflight service, signaling stronger passenger satisfaction. Following a strong performance in 2025, CEB is building momentum as it celebrates its 30th anniversary, with a continued focus on expanding affordable air travel while advancing its sustainability commitments.
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