Kahawa Tungu
Safaricom has apologised to customers following widespread challenges experienced on its new My One App. In a statement issued on Thursday, April 16, 2026, the telco acknowledged receiving feedback from users who reported multiple difficulties while using the platform. “To our customers, we owe you a sincere apology over the new My One App. We [...] The post Safaricom Apologises Over My One App Glitches After Customer Complaints appeared first on Kahawatungu .
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