The Information
Some enterprise software companies are worried enough about customers using AI agents to access their data that they’re planning to install tollgates to their apps. And then there are software companies like SAP . Last month, the $200 billion German firm published a policy document for customers , suggesting it would ban them from using external AI agents to access data they store in SAP apps without the company’s official endorsement. SAP didn’t specify which AI agents it was targeting with the policy. Its warning could apply to AI agents developed by rivals such as Salesforce and ServiceNow, as well as tools like OpenClaw.
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