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Quality Insurance Company says rebuilding public trust remains its biggest challenge, as it marks 30 years of operations in Ghana’s insurance industry. “A lot of people do not see the importance of insurance until something happens,” the company’s General Manager of Operations, Cecil Ribery, said, highlighting the deep scepticism that continues to affect uptake. Speaking at the company’s 30th anniversary, Mr Ribery admitted that low awareness and doubts about claims payments still hold back growth in the sector. To tackle this, he said the company is focusing on faster claims processing and introducing practical, customer-centred products.
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