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Dissatisfied: Three-fourths of AI customer service rollouts are a letdown | Collector
Dissatisfied: Three-fourths of AI customer service rollouts are a letdown
The Register

Dissatisfied: Three-fourths of AI customer service rollouts are a letdown

AI rollback rates hit 81% at firms with mature guardrails, suggesting enterprises are struggling to manage the systems in production, says Sinch

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